Keep learning
Continuing education
PACB — Board Certified Patient Advocate (BCPA) recertification (opens in a new tab)
BCPA is maintained by recertification every three years; confirm current requirements and fees with PACB.
Alliance of Professional Health Advocates (APHA) (opens in a new tab)
Membership organization for independent advocates with education resources and a public directory.
National Association of Healthcare Advocacy (NAHAC) (opens in a new tab)
Professional association with education programs and a member directory.
Healthcare Advocate Summit (opens in a new tab)
Conference with an independent professional advocacy track.
Pulse Center for Patient Safety Education & Advocacy (opens in a new tab)
Nonprofit academy with patient-safety programs.
CMS Medicare Learning Network (opens in a new tab)
Free courses and booklets on Medicare billing, coverage and appeals.
SHIP volunteer training (via SHIP TA Center) (opens in a new tab)
State SHIPs train counselors on Medicare; a practical way to deepen Medicare knowledge.
AHRQ Health Literacy Universal Precautions Toolkit (opens in a new tab)
Evidence-informed methods for clear communication with clients.
For the full program list with filters, see the training directory.
Sources checked November 7, 2026. Rules change — confirm with the official source before acting.