Journal
Original explainers and source-led stories
- Practical guide
Reading an Explanation of Benefits with a client
November 7, 2026
A step-by-step way to walk a client through an EOB and spot what to question.
- Research commentary
Why so few people appeal denied claims
November 7, 2026
Federal data show denials are common and appeals are rare. That gap is where advocates add value.
- Practical guide
Medical debt, charity care and what to ask first
November 7, 2026
Before negotiating a hospital bill, check whether the client qualifies for financial assistance.
- Practical guide
Building your referral list
November 7, 2026
Free programs that complement paid advocacy — and how to keep the list current.
- Practical guide
When caring for someone becomes a calling
November 6, 2026
Sometimes the beginning is a notebook. How the skills you built helping someone can become the start of a thoughtful learning plan.
- Reported case study
Financial advocacy can begin before the bill arrives
November 6, 2026
A provider-reported example of early affordability conversations, and a practice exercise for organizing financial questions before treatment.